The collection of garden waste in a neighborhood will resume after the responsible company has recruited new truck drivers.

Households in Folkestone, Hythe and Romney Marsh learned in July that brown trash cans would not be emptied due to a shortage of trained drivers and staff forced to self-isolate in the so-called “pingemia.”

The workforce crisis at Veolia that hit this summer has now eased

Today, Folkestone and Hythe District Council announced that service will resume now as the staff shortage at contractor Veolia has eased.

Collections will resume on Monday, September 27.

Cllr Stuart Peall, Member of the Waste Cabinet, said: “I have always been clear that we do not want to restart the garden waste collection service until we are convinced that it should not. not be suspended again.

“Although we are always exposed to external factors, a number of guarantees have been put in place by Veolia to ensure that risks are minimized.

“The decision taken in July, while difficult, resulted in continued and improved collection for priority waste streams such as clinical, food, waste and recycling waste.

“I would once again like to thank the residents for their patience …”

“I would like to thank the residents once again for their patience and understanding over the past few months, and I apologize for the difficulties the suspension has created for the residents.”

The council says it is still working on how best to offer a partial refund to households who have paid to subscribe to the service this year.

Details of the proposed discount will be announced as soon as they are confirmed.

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