The role

The Richmond and Wandsworth Boards have an exciting opportunity for a Senior Case Management Officer with proven case management experience. As the Senior Records Management Officer, you will lead our records management improvement program and support the broader information governance agenda.

We are an innovative organization with a staffing structure spread over two boards providing high quality and tailored services to our residents, businesses and communities. we recognize that information is a vital asset for the improvement and innovation of services and the organization. Information that must be managed efficiently, securely and in accordance with our legislative requirements.

This role will report to the Head of Information Governance and Deputy DPO and will work closely with other members of the Information Governance team in charge of data protection, information sharing, transparency, freedom of information and subject access requests. The role will also involve working with colleagues in the information security team and those responsible for information governance in management.

You will have a good knowledge of the relevant legislation, codes of practice and standards relating to records and information management. With a working understanding of their application within complex organizations or the public sector.

The primary objective of this role will be to lead and advance the records management improvement program. You will be occupied with an interesting range of work ranging from developing records management policies, to reviewing and updating existing practices and processes and adhering to them to help incorporate best practices. You will need hands-on experience using tools such as Office 365, SharePoint, and other IT applications to support adherence to retention and disposal schedules and records management best practices. .

Working in a challenging yet rewarding role, you will be faced with a variety of competing priorities that will require a flexible and imaginative approach with excellent interpersonal, communication and organizational skills. You will join a busy but supportive team, passionate about case management and information governance. We are positive and ambitious – When you join us, you will apply the same approach.

This is a two-year fixed-term position.

We recognize the importance of a good balance between work and family life, so we do everything possible to accommodate flexible working, including working from home, compressed or part-time hours, quarter periods only , job shares and other arrangements. Just let us know in your application or at any stage of the process (and beyond) if these are any options you would like to explore. We also offer a generous 39 days paid vacation allowance (prorated) including statutory holidays and a wide range of learning and development opportunities.

In addition, we offer a full range of employee benefits such as membership in the local government pension scheme, childcare vouchers, a new technology program, interest-free loans on annual travel cards. , discounts on many leisure activities, restaurants, shops and other establishments.


The current Covid-19 pandemic means the majority of our staff work from home, both boards are in favor of adopting a flexible approach to these work models in the future. We are committed to providing a safe and supportive working environment for all staff. If preferred, staff can work from our Council sites in Richmond or Wandsworth after a risk assessment. The Richmond and Wandsworth Councils are committed to providing flexible working, home and remote work to help people achieve a work-life balance and find a work environment that helps staff be productive and healthy. As the board offers remote working, applicants further away from London will be considered and where appropriate we will work with the successful incumbent to develop a workable working model.

Indicative recruitment calendar:

Closing date: 28e April 2021

Screening date: W / C May 3, 2021

Interview dates: with May 10, 2021

Useful information:

The closing date is given for information only. We reserve the right to close this vacancy once a sufficient number of applications have been received. We strongly advise you to complete your request as soon as possible to avoid disappointment.

Please note that the dates announced for the interviews may change due to the current Covid-19 situation. If this is the case, we will let you know as soon as possible. Your health and well-being are our top priority. If you become ill from Covid-19 during the recruitment process, we would very much appreciate receiving an update from you as soon as possible.

All internal applicants should seek permission from their current supervisor before applying for a secondment. Otherwise, posting may not be authorized.

The Richmond and Wandsworth Boards are committed to making our recruiting practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values ​​differences, recognizing that employees from diverse backgrounds make meaningful and positive contributions to boards and can improve the way we provide service.

We are proud to be a confident employer when it comes to disability.

Important information:

The Richmond and Wandsworth Councils are committed to protecting and promoting the well-being of vulnerable children and youth / adults and expect all staff and volunteers to share this commitment.

Richmond and Wandsworth Councils

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